While we are based in Johannesburg, South Africa, we are purely an online store. As such we do not have a physical Store for “Collection” as yet. We are sure a collection option will be looked into in the future if the need increases. As for now though, we are merely distributors for several local suppliers around the country. We, therefore, offer the COURIER of your order at no additional cost, directly to your door (to all major city centers – outlying areas may incur additional charges).

Where ever possible, we support local industry, South African companies who manufacture products within South Africa.
By supporting local industry, we not only help grow our economy, but also reduce fluctuating prices that occur with imported goods.

Where local produce isn’t available, we work hand in hand with the local representatives of international brands.

Keeping things local means better customer support and increased peace of mind for our clients due to no costly international phone calls, import duties or return issues.

Due to the extensive range of vehicles on the road, it is impossible to have stock on hand of each and every variation of accessory for each make and model of vehicle. As a result, our suppliers make an effort to have the faster-moving items in stock. However, generally, they manufacture each item to order. Because each order is manufactured specifically for you, we require payment in full prior to processing your order.

Each order, on average, takes between 2-4 weeks to manufacture (up to 6 weeks for Carbon Fibre items) depending on the supplier, what has been ordered, how busy the factory is at the time, and the generosity of Eskom.

Shipping (provided by “The Courier Guy”) takes 2-3 working days from our collection request to your receiving your product.

All our body kits and spoilers, unless otherwise specified, are manufactured from the highest quality Fibreglass and carry a 1-year manufacturer’s warranty against any manufacturing defects.
(Damage caused by collision or incorrect fitment is not covered by the warranty). Our body kits are either unique, original designs or replicas. We in no way or means imply or claim that our kits are “Original OEM” products.

Why Fibreglass?

Fibreglass is low cost to manufacture and low cost to repair in the event of an accident in comparison to plastic bumpers and spoilers, which are extremely expensive to manufacture and cannot be repaired once torn or cracked, but instead need to be replaced.
Our Fibreglass products are manufactured with 2-3 layers of fibreglass. This ensures adequate strength while still light and flexible …  minimizing cracking when lightly bumped.

While we are based in Johannesburg, we are purely an online store and don’t have a physical outlet due to the fact that our products are shipped from remote Manufacturers (located all around South Africa) to clients throughout the country.
We regret that “pick up” facilities aren’t yet available, but it may be something we will look into if the demand grows.

We recommend using a professional panelbeater for the fitment of your kit. Our Fibreglass body kits are molded to fit quite tightly onto your vehicle. While we strive to produce the best possible quality fibreglass kits on the market, it is important to understand that fibreglass kits, while manufactured in a mold, are hand finished. As a result of hand finishing, minor adjustments, prior to spray painting, may be required to ensure a perfect fit.

We recommend testing the fit of your kit prior to spray painting it, in order to avoid any unnecessary labour or expense of having to respray the kit again if adjustments are needed.

All pricing listed on the online store includes courier to all major city centers nationwide (within South Africa Only). Additional courier charges may be charged prior to shipping for outlying areas.

We strive to ensure that all pricing listed on the website is up to date and accurate. However, on occasion pricing may need to be corrected due to an oversight or increase in the cost of Raw materials due to the fluctuating Rand.

We appreciate your understanding in this matter, and apologise for any inconvenience or frustration this may cause.

Depending on what you have ordered and how busy the factory is at the time, it can take on average from 2-4 weeks to manufacture (around 6 weeks for Carbon Fibre Products) from receipt of payment, and then a further 2-3 working days to courier via “The Courier Guy” (Courier is included for deliveries to any major city center nationwide, while outlying areas may incur additional courier costs)

EFT PAYMENT (Electronic Fund Transfer) – Banking details are provided at checkout for the related order payment. Please use the initials “CBK” and your Order Number as a payment reference. i.e “CBK#4854”

CREDIT CARD PAYMENT – 3D Secure payment gateway powered by Yoco

Payment via either of the methods above are welcome . . . it’s completely up to you and which you feel comfortable with.

 

CASH DEPOSITS – Please note that in the event that the “EFT PAYMENT” details are used to make a CASH DEPOSIT we do charge an additional 5% for bank charges. This payment method, while possible, isn’t preferable.

Due to the fact that we manufacture each kit to order, the responsibility lies with the client to ensure that the kit ordered is in fact the correct item for their vehicle model.

Items will not be refunded for incorrect orders.

A replacement product will be issued in the event of product defects relating to the manufacturing process. This said, Fibreglass items are handmade and are not of the same level of “out of the box compatibility” as the IBS Plastic molded products. Therefore, refunds will be handled on a fair, but case by case, basis. Defective products will be inspected prior to a replacement/refund being issued. Should there be no issue found with the product, the client will be liable for all related courier charges in order to have the item/s returned to them.

Refunds can also be issued for the non-delivery of items within 30 working days for Fibreglass items, 20 working days for Steel items, and 45 working days for Carbon Fibre items from the time of receipt of payment if the client wishes to cancel the order.
In all other cases, orders cannot be cancelled once the manufacturing process has commenced.

All said and done . . . we are human . . . so if there is an issue, please contact us and we’ll see how we can assist your situation.